A park looks incorrect
Park coordinates are finding aids, not official boundaries. Verify the managing agency’s information before activating. If a park record appears wrong, include its reference number when contacting support.
Need a hand?
Start with the quick answers below. If POTAble is still misbehaving, send the details and we’ll track down the gremlin.
Email POTAble supportMy location is not updating
Confirm that Location Services are enabled for POTAble in iPhone Settings. You can also use Set Location Manually to plan without granting location access.
My worked parks are missing
Check that iCloud sync is enabled in POTAble’s Data Management settings and that the same iCloud account is active on the device. Manual import and export remain available there too.
I need another state
Open Settings → Data Management → Park Data. Search for a state, download its park data, or remove datasets you no longer need.
Useful details to include
Your iPhone model, iOS version, POTAble version, park reference number if relevant, and what you expected to happen. Screenshots are wonderfully incriminating.